Room upgrades can instantly elevate a hotel stay—turning a standard room into a suite, giving you a better view, or adding extra amenities like a balcony or workspace. While elite loyalty members often receive these perks automatically, you don’t always need status or spend-heavy habits to score an upgrade.
Here’s how to increase your chances of a free hotel upgrade using timing, strategy, and a little insider know-how.
- Book Direct Through the Hotel’s Website
Hotels prioritize guests who book directly over those who use third-party platforms. When inventory allows, complimentary upgrades are more likely to go to direct bookers. You’ll also qualify for:
- Loyalty program perks (even as a free member)
- Better cancellation policies
- Priority if the hotel is overbooked
Loyalty programs like Hilton Honors, Marriott Bonvoy, and World of Hyatt all offer free basic memberships that improve your upgrade odds even if you’re not elite.
- Travel During Off-Peak Periods
Hotels are more generous with upgrades when occupancy is low. Traveling midweek, outside major holidays, or during shoulder seasons can work in your favor. You’re more likely to get bumped up if the standard rooms are full and premium rooms are still available.
- Be Strategic With Check-In Timing
Checking in later in the day—ideally between 3 and 5 p.m.—gives hotel staff a clearer picture of room availability. Early arrivals often get what’s left over, while late check-ins may find themselves upgraded simply to accommodate capacity and logistics.
- Ask Politely (and Be Specific)
A friendly tone goes a long way. When checking in, you might say:
“Hi, I was wondering if there might be any complimentary upgrades available today?”
Be clear about what you’d appreciate (like a higher floor, king bed, or better view) without sounding entitled. Staff are more likely to accommodate if you’re respectful and flexible.
- Celebrate a Special Occasion
Hotels often upgrade guests celebrating birthdays, anniversaries, honeymoons, or other milestones. Mention it in your reservation notes and again at check-in. If the hotel can help make your stay memorable, they often will—especially at boutique or service-oriented properties.
- Use an Elite Credit Card or Luxury Booking Program
Even if you don’t have hotel elite status, booking through luxury programs tied to high-end credit cards can unlock upgrade benefits. Examples include:
- American Express Fine Hotels & Resorts (for Platinum and Centurion members)
- Visa Signature Luxury Hotel Collection
- Chase’s Luxury Hotel & Resort Collection (for Sapphire Reserve users)
These platforms often include automatic upgrades when available, along with breakfast and early check-in.
- Be a Repeat Guest or Familiar Face
Smaller or boutique hotels are more likely to reward repeat customers or guests who book regularly. Staying at the same hotel—even just twice in a year—can lead to recognition and priority treatment.
- Combine Loyalty Perks with Smart Payment Methods
If you’re booking a hotel chain like Marriott, Hilton, or Hyatt, you can boost value by combining loyalty perks with gift cards purchased from cashback platforms. For instance, you can earn cashback with a Hilton gift card or get rewards with a Hyatt gift card by buying through Fluz. This allows you to book direct (keeping your upgrade eligibility) while saving money up front.
- Stay at Newer or Less-Busy Properties
Newly opened hotels are often eager to build positive reviews and repeat customers. Likewise, hotels in less tourist-heavy neighborhoods may be more willing to upgrade guests simply because they have more availability.
Conclusion
While elite status helps, it’s far from the only path to a better room. Smart booking, good timing, and respectful communication can make a real difference—especially when paired with tools that help you save, like Fluz. So whether you’re celebrating something special or just want a better view, don’t hesitate to ask. The upgrade might be easier than you think.
